We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
store is responsible. I will recommend
All very well and fast i give maximum grace score for everything thank you very much
Everything came well and on time. Good salesman.
I take roy once, comes in time. The child is happy
Very fast shipping, firming Products
OK. Delivered quickly, works well. There are not enough mounting screws for mounting the battery cover.
cok guzel
I'm sorry it is without a box-wrapper
Finally arrived, but not the stores fault. Very well packed
Amazing it's a good present.
Everything is fine! Quality. fast.
Hello. I've received the parcel. Everything works, the child is happy. Thank.
I took as a gift for ng, in my opinion hlipkovat, worked for a week, 3-5 times children. Played, the mechanism of transition from car to robot, stopped opening in the extreme upper position, opens degrees by 45, instead of the initial 90
Toy came very quickly, thanks SDEK. The Quality Of the, but the child happy!
Came quickly, well packed, A. Brought home!
Machine fits the description of the order came very quickly, delivery to your door. Only flasher the machine was broken
Say one, good gift for brother) Buy with hope in a gift for the New Year. Happened… Originally thought a defective, did not go does not work at all, the batteries are changed, all went))) Brother happy, I'm happy, happy. Хеппи end
Toy sensational! Remote control car-robot. Moves both on 4 and on 2 wheels. Horse forward, backward rotation. Note replacement in robot possible is only mechanically. Don't try decompose toys without battery-grozi damage mechanism. Power Supply 5 AA battery: 3 W aucie, 2 in the remote control. Quality and material workmanship O.K. As for toy for about 50PLN product really attractive!!!
Can improve the presentation should come in cash box
My son just love it! it is not the best quality but for such a price i didnt expect more. Great present for christmas, arrived 1 day before, luckily. :)
Came a little break. Money back
Not schleckt but au not as in description
Came a very long time, Did not reach for Christmas,While others purchased the goods at the right time.
Had not yet checked, complementing the, thank you.!
It works: Cool, glow, really goes on a flat surface. Quality come for a price. You Can take the Cook money on batteries)))
Machine of thin plastic. Surprisingly compartments for batteries are not fixed with screws-children themselves can open that bad.
Qe superchulo and meets the Features put my son, this nicely go become robot, t like very much with the price Qe is the best gift
Both working as desscribe. Nice. My boy loves it